Response Times

These are the legal and recommended response times per Platform user.

Organization response times

Event	Required Action	r.xyz Terms*	Recommended response time
Bug report was escalated to the organization	Review of report completed	within 45 days	1-5 days
Payout has been announced	Payout	within 30 days	5-15 days
Dispute occurs in the thread	Resolve the dispute	within 30 days	1-3 days

Triage response times

Event	Action	r.xyz Terms*	Average response time
Bug report was submitted	Triager escalates/rejects	within 14 days	1-3 days
Dispute occurs in the thread	Resolve the dispute	within 30 days	1-3 days